Our Guarantee 24 7 365

Your store never closes. Why should your support?

Our trained and dedicated team of Magento support service staff are ready to help you any time, any day, with any problem.

We have the plan for you.
  • Startup

    Monthly Support20 hours

    Monthly Subscription*$1500.00

  • Entrepreneur

    Monthly Support35 hours

    Monthly Subscription*$2300.00

  • Advanced

    Monthly Support65 hours

    Monthly Subscription*$3500.00

  • Enterprise

    Monthly Support125 hours

    Monthly Subscription*$5000.00

Pain Free Enrollment

  • 1

    Complete this form (link form) to send us your contact information.

  • 2

    A team member will contact you within one day to discuss your Magento Store and assist you in selecting the perfect plan.

  • 3

    We take care of the rest. Really. From your corporate portal account to your monitoring system, it’s all taken care of.

Get Started Today
Start using our 24/7 support.

Feature Comparison

Feature Startup Entrepreneur Advanced Enterprise
24/7 hardware and software monitoring
Personal Project Management Team
Accurate past and current site statistics
User identified alerts
Escalated Help Desk support
Customer Service Portal and Email Issue support
IT and Business Support
Performance Based Service Level Agreements
Upgrade, extension, customization, and engineering assistance
One-on-one telephone support
SEO reviews, scheduled analytics, and analytical support
Monthly Support Hours of maintenance 20 35 65 125
Monthly Subscription Cost** $1500.00 $2300.00 $3500.00 $5000.00
∗Hands-on site support offerings are determined by service plan.
A team member can assist you with choosing the appropriate plan.
∗∗ Plus a one-time $800 setup fee

Contact Us

Message, call, or email us to get started today.

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Magento Support Services



We don’t monitor each of our consumers, thus whether or not you’re a new start-up, a local non-profit or an international corporation, you’re the priority. We’ll be sure that the Magento support services assist providers you can expect are usually specific for your site’s requirements, as well as your advertising, SEO as well as earnings ambitions. The group from Informatics Marketing is designed to offer continuing, regular assistance for the largest and quite a few pressing Magento support services queries We have that : your web site, while simple to use as it may become, will surely have its good and bad, from the glitch inside your shopping cart solution for the gradual working website. We wish that you be successful, which explains why all of us help it become our own mission along with each of our love to be able to lover on top of a person to enable you to get to all your targets, improve your client base and also achieve your current biggest aspirations. Here’s what we can perform in your case.